Privacy Policy
Last Updated: May 22nd, 2026

Introduction

This Privacy Policy describes how NexusWise (“NexusWise,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our website, web application, SMS messaging tools, lead capture forms, automation features, and related services (collectively, the “Services”).

NexusWise provides SMS communication tools for private driving businesses, transportation providers, chauffeurs, car services, and similar businesses to communicate with customers and prospective customers about inquiries, bookings, ride details, trip updates, follow-ups, and related service communications.

By using the Services, you agree to the collection and use of information described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, including your name, business name, email address, phone number, account information, billing information, message content, customer contact information, and any other information you provide through the Services.

If you submit a lead form, booking inquiry, or SMS consent form powered by NexusWise, we may collect your name, phone number, message, consent status, submission time, and related metadata needed to provide the requested messaging service.

We may also collect technical information automatically, including device information, browser type, ip address, pages visited, referring pages, timestamps, usage logs, and interactions with the Services.

How We Use Information

We use information to provide, operate, maintain, secure, and improve the Services.

We may use information to send and receive SMS messages, respond to inquiries, support customer communications, process bookings or ride-related requests, provide customer support, manage accounts, process payments, monitor service performance, prevent fraud or misuse, comply with legal obligations, and enforce our terms and policies.

SMS Messaging and Consent Data

NexusWise may process phone numbers, SMS opt-in records, message content, timestamps, and related messaging data to provide SMS communication services for private driving businesses.

SMS consent is used only to support the messaging program the recipient opted into. SMS consent data is not sold, rented, or shared with third parties for their own marketing purposes.

We do not sell or share SMS opt-in consent data or phone numbers with third parties for unrelated marketing or promotional purposes.

Message Frequency and Carrier Information

Message frequency may vary depending on the nature of the inquiry, booking, customer relationship, or service communication.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting Out of SMS Messages

Recipients may opt out of SMS messages at any time by replying STOP to any message.

After replying STOP, the recipient may receive one additional confirmation message. After that, no further SMS messages will be sent unless the recipient opts in again.

Recipients may request help by replying HELP or by contacting us at support@nexuswise.co

How We Share Information

We may share information with service providers who help us operate the Services, including hosting providers, telecommunications providers, SMS delivery providers, payment processors, analytics providers, customer support tools, and security providers.

These service providers may access information only as needed to perform services on our behalf and are not permitted to use SMS consent data for their own marketing purposes.

We may also share information when required by law, legal process, government request, or to protect the rights, safety, and security of NexusWise, our users, message recipients, or others.

Business Customers and Their Recipients

If a private driving business uses NexusWise to communicate with its customers or prospective customers, that business is responsible for its relationship with those individuals and for obtaining any required consent to send SMS messages.

NexusWise processes customer and recipient information on behalf of the business using the Services, subject to applicable agreements and legal requirements.

Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes.

SMS consent records, opt-out records, and message logs may be retained as needed to demonstrate compliance with applicable laws, carrier requirements, and messaging provider policies.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of certain personal information by contacting us at [support email].

You may opt out of SMS messages at any time by replying STOP.

You may limit certain browser-based tracking through your browser settings.

Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand usage, improve the Services, and maintain security.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

Third-Party Links and Services

The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices, content, or policies of third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

Your continued use of the Services after an updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

support@nexuswise.co